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Mutually-Beneficial Partnership
To provide customers with satisfactory services, The Link has been working closely with tenants on a mutually-beneficial basis to sustain and further enhance the quality of services.
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To assist our tenants to start new retail outlets or renovate existing shops, we have established The Link Tenant Information Centre in Fu Cheong Shopping Centre. With a total floor area of 2,500 sq ft, the Centre provides one-stop access to the latest information on shop designs and renovation, offering inspirations for tenants of varying sizes and trades to position their shops. It showcases shop front designs for retail and restaurant trades, over 50 ways of product display and more than 100 applications of fit-out materials. Leveraging on this convenient platform, we hope to further strengthen our partnership with tenants to keep pace with changing time and enhance operations, so as to provide a more inviting shopping experience. |
Please click
here to enlarge.
The demonstrative designs at the Centre cover both interior and shop front, and helps inspire tenants to develop their own image building plan to gain popularity among customers.
Address: Shop 108-110, 1/F, Fu Cheong Shopping Centre,
Sham Mong Road, Sham Shui Po, Kowloon
Opening Hours: Monday to Sunday: 10:30 am - 7:30 pm
Visits by appointment are welcome
Enquiry Tel: 2267 4184
Fax: 2267 4423
Email : tenantinfo@thelinkreit.com |
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The Link Tenant Academy
In view of the popularity of our previous seminars, The Link Tenant Academy was launched to arrange a series of practical seminars and workshops to keep tenants abreast of such topics as latest market information, management concepts, industry trends, retail techniques, quality of catering and energy saving.
At the first Academy seminar "Tea Time with Chua Lam", gourmet expert Mr Chua Lam shared with participating tenants his insights in food quality, customer services, marketing strategies and food culture, assisting tenants to stay competitive, keep pace with changing time and attract higher patronage.
Please click here for the schedule of The Link Tenant Academy. (Chinese version only)
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 Seminar on "Security Features of Hong Kong Banknotes" is organised hand-in-hand with Hong Kong Monetary Authority and Hong Kong Police Force to help tenants identify counterfeit banknotes so as to avoid loss.
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Health inspectors from Food and Environmental Health Department introduce the best practices of food handling and how to prevent food poisoning to tenants so to ensure the customers' health.
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To share with our tenants the techniques of customer complaints handling, a crucial part of customer service, we organise seminar on "How to handle customer complaints" to help tenants enhance their service. The seminar is well received by participants. |
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Enhancement Success
With the continuous growth in footfall, tenants are also actively putting more efforts in enhancing themselves so as to keep pace with the trend, and hence successfully bringing in new vitalities to their businesses. |
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Sharing the Glory
The Social Sciences Research Centre of University of Hong Kong has conducted an independent opinion survey on some shopping centres under The Link to find out the preferences of shoppers. Originated from the survey results, "Shoppers' Most Favorite Tenants Award Ceremony 2007" gives a standing ovation to the outstanding performance of awarded tenants. |
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* Please click the photo above for the awardee list |
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